Shipping policy

transportation damage should be corrected immediately. 

before accepting and signing the delivery of the product or immediately after verification if there is no sign out
Shipping companies (eg KERRY, DHL, J&T, etc.) working with LUCKYFRIEND folding tents will work to ensure that their products are protected.

 But sometimes it can be damaged.
If the packaging is damaged or the product is missing Please notify the service provider and contact LUCKYFRIEND for assistance in resolving the issue.